Refund Policy

Due to the handmade nature of our products, all sales are final.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will work with you to provide a replacement, store credit, or another appropriate solution.

If your package is lost in transit, please contact us so we can assist you in filing a claim with the shipping carrier.

Questions about your order are always welcome. Please contact us through the website or by email at info@mycoconana.com